9/23/2023 0 Comments Harrah's Casino for apple download![]() ![]() ![]() I do not require very much and do not ask for anything much, and I hate to be put in the spot of having to ask for basic service, considering I am a loyal Seven Star card holder I would think in this day and age, all location would have there people trained well if they want a person to come to there properties, bad service on the floor as well, they let people play two machines at a time, even during peek gambling times, have never had a property let that go on, and would not offer a Seven one of them, when all the machines was full,had to call a manager, and then the main one for the floor, and get them to understand what the right protacol is for a Seven at other locations, then they agreed, by this time I was tired and said forget it, and even checked out a night early and went back to Kansas City property where they follow the rules, I don't ask for much but basic seven star consideration is required, I choose to gamble at Harrahs and keep a high level card, maybe I need to reconsider my loyalty to Harrahs the properties are giving less and less service, so why have a Seven card huh.Īlso the host that I had promised certain things and never came through with it, I am very straight forward about things and expect a host to tell me if he can or cannot do some things don't leave a person hanging like I was, they clain to do all these things for a Seven, events, parties etc.but it is the small personal things some like, I think they need to relook at service at this property, I am going to think a long time before I would return to Horseshoe, and I think that is pretty sad, for a loyal customer at Harrahs to have to say. Now as far as the casino goes, was impressed the first day went in the buffet, food was great service was as well, butttt every day after I had to get them to reconize the seven star card to get seating and they have a special setup for them at the table, got it the first day and nothing there after. I chose to stay at Horseshoe, over Harrahs becuse was told it was very updated and nice, they have no hotel and they put me in a Country inn across the street, for a seven stars that is not the greatest place, very basic. ![]()
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